Programs

10-week course
Chamber members: $695/person
Future Chamber members: $895/person

Have great employees that are ready to take the next step into a lead role? Send them to the Leader Worker Certificate Program. This 10-week course will set them on the path to success by reviewing lead worker expectations, how to provide productive feedback and deal with conflicts as well as improving their work habits.

Reading Truck Body’s James Templin said the program not only improved his problem-solving skills, but also his listening.

“I’ve learned to be more open as far as listening to the employee’s statements
and assessing certain situations to solve problems that arise,” he said.

Providing this training to your employees will not only improve retention rates, but it will demonstrate the clear career path that most are looking for when accepting a lower-level position. While this training is especially suited for those working in a manufacturing environment, it is applicable for workers in numerous industries who are looking to learn effective communication skills.

Supervisor Training Module 1: Principles of Supervision

6-week course
Chamber members: $695/person
Future Chamber members: $895/person

Hiring outside talent costs your company time, money and other precious resources. Supervisor Training Module 1 training allows your business to promote employees from within. In just six weeks, your employee(s) will discover the supervisor’s role in management, how to understand groups and develop teams. The program also offers beginning guide to emotional intelligence, which similar programs don’t cover. Attendees also take a DISC assessment, which provides common language employees can use to better understand themselves and those they work with to reduce conflict and improve workplace relations.

Unique Snacks’ Erica Frazer learned how becoming a better listener creates a more cohesive team from attending the Supervisor Training Series.

“I have begun to become a better listener. I believe that if I take the time to work on becoming a better listener, my team will feel more heard and therefore become a better group of employees. I want my employees to know that the company and I care about their needs and concerns,” she said.

Have employees who are ready to take the next step into a supervisory role or current supervisors who need the extra help sharpening their skills? Supervisor Training Module 1 will put them on the road to leading successful teams.

Supervisor training Module 2 – Managing Performance & Developing Employees

6-week course
Chamber members: $695/person
Future Chamber members: $895/person

Developing your employees into strong, capable leaders takes time and resources that you and your leadership team may not have. Supervisor Training Module 2 will do that hard work for you. In the second, 6-week module, attendees continue their growth by further examining key skills of the supervision such as managing a diverse workforce, providing relevant feedback and how to communicate clear expectations.

R.M. Palmer’s Perry DeJesus said that taking Supervisor Training Series significantly improved his communication skills.

“Communication has greatly improved over the last eight months. I have seen poor
communication skills, and I have started to work with my leads on letting production
workers know what is expected and also how to do what is expected,” he said.

Turn your supervisors into better communicators; their entire team will reap the benefits.

Supervisor Training Module 3 – Leveraging Workplace Relationships for Organizational Success

6-week course
Chamber members: $695/person
Future Chamber members: $895/person

Difficult personalities and inefficient work habits can creep into even the most well-run businesses. Do your supervisors have the necessary tools to adequately handle those employees and situations? Supervisor Training Module 3 gives them the confidence and skills needed to handle those challenging issues that arise in every workplace. Attendees will take a deep dive into more sensitive supervising issues such as conducting performance reviews, effective disciplinary action and conflict management.

Dan Marshall, New Castle Lawn & Lawnscape, Inc. Partner/Operations Manager said the Supervisor Training Series is a critical piece in the success of the business.

“The GRCA supervisor training modules have been a huge help to our organization. The content is relative, instructors are knowledgeable, and the format is engaging. We have sent many of our division supervisors through this training and will continue to do so,” he said.

Essentials of Effective leadership Part 1

5-week course
Chamber members: $695/person
Future Chamber members: $895/person

Can your business managers be considered effective if they aren’t meeting the organizations goals? The answer is obvious, but so is what your business can do about it. In Essentials of Effective Management: Driving Organizational Results, attendees will take steps beyond the basics of just influencing others. During this five-week course, they will be challenged to learn active communication, how to sell their ideas and lead across boundaries.

Hafer Petroleum’s Shelby Hafer gained better listening skills, as well as how to be more present in her everyday interactions with employees from attending the Essentials of Effective Management program.

“I have learned to be more present in listening and conversation. With the many distractions
in today’s world, this is something often and quickly forgotten. The feeling of being present during communication can truly make a difference in engagement,” she said.

Essentials of Effective Leadership part 2

5-week course
Chamber members: $695/person
Future Chamber members: $895/person

Great leaders need to constantly sharpen and improve their skills. Companies that continually develop these leaders are more likely to retain them and those they manage. Essentials of Effective Leadership is a five-session program that immerses attendees into the effective leader’s model of humility, intention, accountability and integrity.

Diamond Credit Union’s Greg Keck reflected on the positive impact Essentials of Effective Leadership training made on him and his leadership skills.

“I have begun to ‘declare the change’ on a consistent basis. My team has noticed this and has been responding well to it,” he said.

GRCA Executive Leadership Academy

The Greater Reading Chamber Alliance (GRCA) has designed an in-person professional development program for both current and emerging leaders to level up their leadership skills. In the Executive Leadership Academy learners will be challenged to expand their current skills and perceptions of what is possible and how leaders can shape the organization to leverage power, presence, and influence to achieve extraordinary results and high performance.

Today’s leaders must constantly learn and adapt to the ever-changing environment. The Executive Leadership Academy is designed to help you unleash your full potential as a leader. Through a combination of discussion-based learning, personal reflection, and interaction with other impassioned leaders you will be prepared to lead in an increasingly complex business environment.

Lessons in Leadership: Excellence in Execution

6-week course
Chamber members: $1,500/person
Future Chamber members: $1,875/person

It’s time to prepare your company leaders to reach the next level of confidence and competence.
During Lessons in Leadership: Excellence in Execution, attendees will not only do that, but also will enhance their listening, coaching and presentation skills. Tools gained and utilized in this six-week course increase group synergy that will lead to fewer turnovers.

Lessons in Leadership: Leading Today’s Workforce

6-week course
Chamber members: $1,500/person
Future Chamber members: $1,875/person

Keep the momentum going by sending your employees to Lessons in Leadership: Leading Today’s Workforce. This six-week course will hit all the high notes when in comes to being a great leader. From coaching for improved performance to counseling correction, these interactive sessions will give you the advanced skills to be successful in today’s work environment.

Car Tech’s Pam Voydik said she gained many new tools from the class.

“The classes are a cornucopia of tools for any leader — new ways to problem solve, strategize
on project and conducting proper interviews. It offers something for everyone,” she said.

Individual and team coaching

Coaching is a powerful driver of growth, performance and innovation at every level of an organization. This program is designed to help both individuals and teams leverage the transformative power of external coaching to unlock their full potential. By offering an unbiased, objective perspective, our experiences coaches enable employees and managers to openly address challenges. With expert guidance, you’ll gain the clarity and actionable insights needed to navigate complex situations, enhance decision-making and foster personal and professional growth.

Practical Project Management Workshop

GRCA Members: $250/person
Future GRCA Members: $300/person

How You Will Benefit

Projects represent much of the work done in today’s organizations. Unfortunately, many organizations devote valuable resources, including employees’ time, to poorly conceived and implemented projects that do not achieve meaningful goals or are never completed. In fact, a study by PricewaterhouseCoopers found that fewer than 3% of companies successfully completed all of their projects. The effects of poorly conceived and implemented projects can be devastating to company success. The Harvard Business Review reported that the failure of IT projects in the United States costs $50 to $150 billion each year. Effective project management is essential if organizations are to succeed in today’s rapidly changing and highly competitive environment.

Learning to manage projects effectively not only benefits your organization, it benefits you. Today’s organizations rely on employees who can carry a project through from inception to completion, on time and on budget, making a more efficient use of resources and achieving a quality outcome. Thus, being able to manage projects successfully makes you more valuable to your organization and improves your career prospects by providing you with a critical skill.

GRCA has assembled a team of experienced AI practitioners who help organizations move beyond the hype and put artificial intelligence to work solving real business challenges. Whether you are in sales, customer support, operations, marketing or leadership, AI can become a strategic partner that drives efficiency, improves decision-making, enhances customer experiences and unlocks new opportunities for growth. Our practical, results-focused training empowers your team to leverage AI with confidence and transform organizational performance.

Computer skill training offerings:

• Intro to Microsoft Excel
• Intro to Microsoft Access
• Intermediate Microsoft Excel
• Advanced Microsoft Excel
• What’s New is MS Office
• Intermediate Microsoft Excel
• Advanced Microsoft Excel
• Intro/Advanced Word
• Intermediate Microsoft Access
• Advanced Microsoft PowerPoint
• Intro to Microsoft Excel
• Intermediate Microsoft Excel
• Advanced Microsoft Excel
• What’s New in MS Office

Sales Methods & Mastery Training Program

2-day course
Chamber members: $795/person
Future Chamber members: $995/person

This two-day course is ideal for anyone who has a career in sales. From sales professionals to sales managers with any level of experience, there is something for everyone. You will learn easy-to-use tips, techniques and methods to level up your sales performance immediately. Sales objections become opportunities instead of obstacles with mastery methods that anyone can apply. Make your sales easier with an efficient process of selling starting with the cold call and ending with a closed deal all while creating a great customer experience.

Emotional Intelligence in The Workplace

2-day course
Chamber members: $395/person
Future Chamber members: $495/person

Today, employees are confronted with never ending change and a lack of clarity as businesses position themselves for success in an ever-changing business climate. Emotional intelligence is more important today than any time in the last 50 years. The Carnegie Institute of Technology found that 85% of financial success was due to people skills or skills highly related to emotional intelligence.

The technical skills that helped secure your current position may not guarantee your continual growth and relevancy in the organization. If you aspire to be a successful leader, there’s an emotional element you need to consider. According to Harvard Business School, emotional intelligence “accounts for nearly 90% of what sets high performers apart from peers with similar technical skills and knowledge.” It’s what helps employees successfully coach teams, manage stress, manage change, deliver feedback and collaborate with others.

“GRCA’s EI Program gave our team a common language to interpret internal and
external interactions. This common language helped us open up with each other and
vendors, moving us towards solutions and away from conflict. I highly recommend
it for mid-level managers and others who have a lot of people-facing work,” said Jeremy .

Effective communication is the foundation of every high-performing organization. By helping individuals better understand their own behavioral style and the styles of those around them, DiSC assessments improve communication, strengthen workplace relationships, reduce conflict and foster greater collaboration.

The result is a more engaged, productive and innovative workforce. GRCA’s DiSC assessments provide practical insights that can be immediately applied to enhance team dynamics, leadership effectiveness and organizational culture. Whether you are looking to improve employee engagement, build stronger teams or develop more effective leaders, DiSC can be a game-changing tool for driving workplace performance and long-term success.

If the above training options are not quite suiting the needs of your company, GRCA offers Customized Professional Development Programs. Provide an out-of-the-box training solution for your team, your department or multiple teams within your organization to experience a professional development program together. Customized training can be held in our facility or on-site at your location.

 “The strength of an organization lies not in the power of one, but in the alignment of many.” Sun Tzu In business, extraordinary results are achieved when people unite around a common purpose, leverage their diverse strengths and execute with shared vision. True organizational power is driven by alignment, trust and deep meaningful collaboration.

GRCA’s In-House Professional Development programs are designed to unlock this potential. They create a shared foundation of knowledge, strengthen communication, align teams around common goals and equip employees with the skills needed to grow together. When organizations invest in learning, they are not just developing individuals—they are building a stronger, more capable and more unified workforce.

virtual reality & artificial intelligence with CatapalloVP

Training at the Greater Reading Chamber Alliance (GRCA) has entered a new reality. GRCA is excited to announce a new partnership with CatapalloVR, a leader in immersive workforce development solutions, to provide businesses throughout Greater Reading with innovative training opportunities powered by virtual reality, artificial intelligence and learning management systems.

CatapalloVR’s training offerings includes several specialized programs designed to address a wide range of workforce needs:

Rather than offering a one-size-fits-all training model, GRCA and CatapalloVR will work directly with individual companies to assess their specific challenges and goals before recommending customized solutions. Companies interested in learning more or scheduling a consultation should contact Mark Dolinski at 610-898-8386.

Good communication in the workplace is the key to success. If you have a language barrier, Greater Reading Chamber Alliance’s ESL training can help facilitate good communication and understanding in your workplace.

In an ever-diverse workplace, GRCA’s ESL training can give your employees the support and confidence they need to communicate. These trainings are fully customizable based on your company’s industry, priorities and, of course, the needs of your employees.